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Batho Pele

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Batho Pele

Ekurhuleni is implementing the Batho Pele principle Service delivery to the people is central to realising Government's commitment to a better life for all. Batho Pele 'People first' promotes service excellence in the public sector and encourages the public to expect excellent service from the Government.

Consultation

  • You can tell us what you want from us
  • You will be asked for your views on existing public services and may also tell us what new basic services you will like. All levels of society will be consulted and your feelings will be conveyed to Ministers, MEC's and legislators.
  • The Principle
    You should be consulted about the level and quality of the public services you receive and, wherever possible, should be given a choice about the services that are offered.

Service Standards

  • Insist that our promises are kept
  • All national and provincial government departments will be required to publish service standards for existing and new services.Standards may not be lowered! They will be monitored at least once a year and be raised progressively.
  • The Principle
    You should be told what level and quality of services you will receive so that you are aware of what to expect.

Access

  • One and all should get their fair share
  • Departments will have to set targets for extending access to public servants and services. they should implement special programmes for improved service delivery to physically, social and culturally disadvantaged persons.
  • The Principle
    You and all citizens should have equal access to the services to which you are entitled.

Courtesy

  • Don't accept insensitive treatment
  • All departments must set standards for the treatment of the public and incorporate these into their Code of Conduct, values and training programmes. Staff performance will be regularly monitored and discourtesy will not be tolerated.
  • The Principle
    You should be treated with courtesy and consideration.

Information

  • You're entitled to full particulars
  • You will get full, accurate and up-to-date facts about services you are entitled to. information should be provided at service points and in local media and languages. Contact names and numbers should appear in all departmental communications.
  • The Principle
    You should be given full, accurate information about the public services you are entitled to receive.

Openness and Transparency

  • Administration must be an open book
  • You have the right to know. Departmental staff numbers, particulars of senior officials, expenditure and performance against standards will not be secret. Reports to citizens will be widely published and submitted to legislatures.
  • The Principle
    You should be told how national and provincial departments are run, how much they cost, and who is in charge.

Redress

  • Your complaints must spark positive action
  • Mechanisms for recording any public dissatisfaction will be established and all staff will be trained to hande your complaints fast and efficiently. You will receive regular feedback on the outcomes.
  • The Principle
    If the promised standard of service is not delivered, you should be offered an apology, a full explanation and a speedy and effective remedy. When complains are made, you should receive a sympathetic, positive response.

Value for money

  • Your money should be employed wisely
  • You pay income, VAT and other taxes to finance the administration of the country. You have the right to insist that your money should be used properly. Departments owe you proof that efficiency savings and improved service delivery are on the agenda.
  • The Principle
    Public services should be provided economically and efficiently in order to give you the best possible value for money.

Corporate Statement

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Corporate Statement

Vision

The Smart, Creative and Developmental City.

Mission

Ekurhuleni provides sustainable and people-centred developmental services that are affordable, appropriate and of a high quality. We are focused on social, environmental and economic regeneration of our city and communities, as guided by the principles of Batho Pele and through the commitment of a motivated and dedicated team.

Values

Performance excellence

Through excellent teamwork, we strive to continuously improve our skills, processes and systems. Our service will be responsive, professional and of a high quality.

Integrity

Displaying honesty, respect, dignity and caring in our work and discouraging all forms of discrimination. Taking ownership of all we say and do towards everyone around us.

Transparency

Ensuring that all stakeholders have access to relevant information through a consultative approach that ensure accountability to each other and to the community.

Community centeredness

Based on the principles embodies in Batho Pele, we grow respect through involving communities and ensuring development. The people we serve and represent, come first.

Co-operative governance

As a sphere of government, we will initiate, evaluate and implement legislative and regulative measures to be accountable and transparent to all spheres of government and stakeholders, through, amongst others, promoting and constructively participating in international, regional and provincial programmes.

Driver Operator - Waste Management - WMAN0294

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Reference Number:WMAN0294
Position:Driver Operator

Department:  Waste Management
Division:Waste Management
Salary:R 102 360 - R 132 852 per annum (plus benefits)

Minimum Requirements:

  • Grade 10
  • Code EC driver's license with PrDP
  • Heavy vehicle driving experience

Core Responsibilities:

  • Plan the day's work route
  • Drive various vehicles
  • Keep statistics of waste management vehicles
  • Comply with Occupational Health and Safety Act
  • Supervise and control General Assistants
  • General administration duties

Applications or CVs and copies of qualifications, identity document and driver’s license (if applicable), to be submitted to the following Human Resource Office:

  • Brakpan Civic Centre, Cnr. Elliot & Escombe Streets, Brakpan
  • Postal Address: PO Box 15, Brakpan 1540
  • Enquiries: 011 999-7785/7883/7840/7845/7743/8170/7789

No faxed and e-mailed applications will be accepted. Please quote reference number on application.

Applications will not be considered if the necessary copies of the required qualifications are not attached to the application / CV. Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.

Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The Ekurhuleni Metropolitan Municipality subscribes to the principles of the Employment Equity Act.

Closing date:2014/12/23

Foreman - Waste Management - WMAN0033

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Reference Number:WMAN0033
Position:Foreman

Department:  Waste Management
Division:Waste Management
Salary:R 176 592 - R 229 212 per annum (plus benefits)

Minimum Requirements:

  • Grade 12
  • Code EC driver's license with PrDP
  • Supervisory and good interpersonal skills
  • Relevant experience in solid waste management

Core Responsibilities:

  • Responsible for short term planning for maintenance of vehicles and daily refuse removal schedules and services
  • Organise the maintenance of transfer stations and mini disposal sites
  • Arrange for the removal of carcasses
  • Control the issuing of consumables, control the productivity and attendance of staff
  • Liaise with internal staff and external institutions
  • General administrative functions

Applications or CVs and copies of qualifications, identity document and driver’s license (if applicable), to be submitted to the following Human Resource Office:

  • Brakpan Civic Centre, Cnr. Elliot & Escombe Streets, Brakpan
  • Postal Address: PO Box 15, Brakpan 1540
  • Enquiries: 011 999-7785/7883/7840/7845/7743/8170/7789

No faxed and e-mailed applications will be accepted. Please quote reference number on application.

Applications will not be considered if the necessary copies of the required qualifications are not attached to the application / CV. Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.

Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The Ekurhuleni Metropolitan Municipality subscribes to the principles of the Employment Equity Act.

Closing date:2014/12/23

Team Leader - Waste Management - WMAN0098

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Reference Number:WMAN0098
Position:Team Leader

Department:  Waste Management
Division:Waste Management
Salary:R 86 700 - R 112 548 per annum (plus benefits)

Minimum Requirements:

  • Grade 8 / Abet level 3
  • Relevant experience

Core Responsibilities:

  • Physical cleaning of litter on sidewalks, street and public parking areas
  • Place and remove litter bins and changing of refuse bags
  • Remove animal carcasses from roads, houses and vets
  • Deliver 851 litre and 240 litre refuse bins
  • Comply with safety rules and safe working procedures
  • Wash and grease refuse collection truck and other Council vehicles
  • Occasional moving of furniture between offices
  • Responsible for safekeeping of tools and daily inventory of the number of bins on site
  • Clean the offloading ramp and between containers
  • Assist with general repairs to containers, refuse bins and equipment
  • Responsible for operating the hydraulic compaction and lift mechanisms on refuse removal truck

Applications or CVs and copies of qualifications, identity document and driver’s license (if applicable), to be submitted to the following Human Resource Office:

  • Brakpan Civic Centre, Cnr. Elliot & Escombe Streets, Brakpan
  • Postal Address: PO Box 15, Brakpan 1540
  • Enquiries: 011 999-7785/7883/7840/7845/7743/8170/7789

No faxed and e-mailed applications will be accepted. Please quote reference number on application.

Applications will not be considered if the necessary copies of the required qualifications are not attached to the application / CV. Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.

Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The Ekurhuleni Metropolitan Municipality subscribes to the principles of the Employment Equity Act.

Closing date:2014/12/23

Driver Operator - Roads and Stormwater - RSWD0904S

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Reference Number:RSWD0904S
Position:Driver Operator (TLB)

Department:  Roads and Stormwater
Division:Maintenance
Salary:R102 360 - R132 852 per annum (plus benefits)

Minimum Requirements:

  • Grade 10
  • Code C1 driver's license with PrDP
  • Relevant experience

Core Responsibilities:

  • Collect and load material
  • Apply and operate machine according to manufactures
  • Exercise vehicle control
  • Record and report daily tasks
  • Record daily task on job cards
  • Adhere to safe truck operating standards and specifications
  • Comply and adherence to Council's communication policies

Applications or CVs to be submitted to the following Human Resource Office:

  • August Simmer Building, Ground Floor, 88 President Street, Germiston
  • PO Box 145, Germiston, 1400
  • Enquiries: 011 999 1484/1602/0049

No faxed and e-mailed applications will be accepted. Please quote reference number on application.

Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.

Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The Ekurhuleni Metropolitan Municipality subscribes to the principles of the Employment Equity Act.

Closing date:2014/12/24

General Assistant - Roads and Stormwater - RSWD0126

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Reference Number:RSWD0126
Position:General Assistant

Department:  Roads and Stormwater
Division:Maintenance
Salary:R77 016 - R90 924 per annum (plus benefits)

Minimum Requirements:

  • Grade 08

Core Responsibilities:

  • Offload, clean and store equipment and tools
  • Install and replace traffic signs
  • Pre-assemble traffic signs
  • Paint road markings
  • Sweep and clean gutters, streets and sidewalks

Applications or CVs and copies of qualifications, identity document and driver’s license (if applicable), to be submitted to the following Human Resource Office:

  • Brakpan Civic Centre, Cnr. Elliot & Escombe Streets, Brakpan
  • Postal Address: PO Box 15, Brakpan 1540
  • Enquiries: 011 999-7785/7883/7840/7845/7743/8170/7789

No faxed and e-mailed applications will be accepted. Please quote reference number on application.

Applications will not be considered if the necessary copies of the required qualifications are not attached to the application / CV. Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.

Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The Ekurhuleni Metropolitan Municipality subscribes to the principles of the Employment Equity Act.

Closing date:2014/12/22

Aerotropolis Project Office

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Aerotropolis Project Office

An Aerotropolis is a city that is built around an airport offering its businesses speedy connectivity to their suppliers, customers and enterprise partners both nationally and internationally. It is a new urban format currently developing around many large airports.

The Aerotropolis project is one of the flagship projects of the City of Ekurhuleni, which is poised to become the first Aerotropolis in Africa. The Aerotropolis Project Office's framework is as follows:

  • Development of the Ekurhuleni Aerotropolis Master Plan;
  • Co-ordination and streamlining of spatial planning and land use management instruments – such as the Municipal Spatial Development Framework and Regional Spatial Development Framework;
  • Alignment of all other related master plans (ie those of other state entities such as Sanral, ACSA, IRPTN, CIPR, Aerotropolis);
  • Mobilization and co-ordination of air and bulk cargo movements;
  • Development of Ekurhuleni Aerotropolis Value Proposition and Brand Positioning; and
  • Stakeholder mobilization and engagement.

Ekurhuleni BizSpark Incubation Centre

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Ekurhuleni BizSpark Incubation Centre

The Ekurhuleni BizSpark Incubation Centre is one of the enterprise development initiatives housed within the business centre which is realised through a tri-party partnership agreement between New Generation Mindset, Microsoft Bizspark Network and the City of Ekurhuleni, aimed at collaborating on the software incubation programme as follows:

Recruitment of 60 individuals and SMMEs who will participate in the incubation process for a period of 12 months for individual participants and three (3) years for selected SMMEs at the Microsoft Bizspark Kempton Park Centre. The programme will provide:

  • Technology, software and programming mentoring;
  • Business development support;
  • Links to BizSpark community;
  • Skills development of unemployed graduates;      
  • Software and business development training;
  • Microsoft internationally accredited certificates for training successfully completed; and
  • The funding to provide incubation and training services to selected individuals and small businesses  even if they do not qualify as set out in the above clauses.

Ekurhuleni Business Centre

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Ekurhuleni Business Centre

The Ekurhuleni Business Centre (EBC) is a platform built to drive the City's enterprise development goals. It hosts a wide range of enterprise development initiatives together with other entities as co-locators focusing on enterprise development and entrepreneurship development and support.

The enterprise development framework for the centre is:

  • Champion efforts to alleviate poverty, economic empowerment and township economic development strategy through the provision of enterprise development, entrepreneurship, incubation projects and innovation business support services and funding;
  • Provide economic infrastructure and market access opportunities in order to enable enterprise development and incubation; and
  • Leverage strategic partners in the enterprise development value-chain to employ the co-location business model in their endeavour to provide services to emerging entrepreneurs.

This business centre is divided into three main sections:

  1. The Business Place will focus mainly on 'walk-ins', those individuals who walk in for business advice and coaching. Trained business mentors and coaches will be available to assist with the incorporation and compliance.
  2. Businesses will be assisted by the Tender Advice Centre to access business opportunities, more especially from Ekurhuleni. More importantly, it is charged with the responsibility to train businesses on how to complete the Ekurhuleni tender document and provide general tender training. The centre aids businesses to access opportunities from state-owned enterprises and progressive blue-chip companies.
  3. The SEDA Enterprise Development Programme brings to the table comprehensive small business development programme, comprising:
    1. Business Planning Support Services
    2. Quality Assurance Services
    3. Export Awareness Programmes
    4. Office co-location and Business Advisory services; and
    5. Any other services that may be deemed necessary to have an impact on the economy in the areas around EMM.

Ekurhuleni Investment Centre

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Ekurhuleni Investment Centre

Investment facilitation activities are provided at the Ekurhuleni Investment Centre (EIC). All core functions of the Industrial Investment Facilitation Division will be  performed at this centre.

The centre will operate under the following principles and objectives:

  • All strategic land acquisition and release proposals are subjected to the EIC and Development Facilitation Committee (DFC) processes.
  • All strategic investment and development proposals and/or applications are subjected to the EIC and DFC turnaround timeframes.
  • Reduce turnaround time for decision-making from 13 weeks to five (5) weeks.
  • All strategic development and investment proposals and/or applications are submitted via the one-stop-EIC.
  • All strategic development and investment proposals and/or applications are subjected to a due diligence process and fast-track system of the EIC.

The EIC boasts two main facilities established to enhance investment facilitation and promotion activities:

  1. Investment and Development Application Window
    The application window provides one-stop investment and development application facilitation processes. All major and strategic investment and development applications will be processed through an electronic document management system to provide an improved turnaround time for decision making and support for these investments and developments.
  2. Investment Lobby Lounge
    Established to provide for networking activities with investors, developers and business at large, the lounge will also host business delegations visiting the City for potential investment and business opportunities.

The EIC will work closely with the Gauteng Investment Centre (GIC) - an initiative of the Gauteng Growth and Development Agency (GGDA).

Investment facilitation framework for the centre includes:

  • To increase domestic and foreign direct investment into the City. The overall objective is to contribute to the City's economic growth and development and create more sustainable job opportunities for the majority of the City's population;
  • To develop, promote and facilitate domestic and foreign direct investments;
  • To create a conducive business and effective collaborative environment  to attract investment and develop exports; and
  • To facilitate the development and promotion of exports and provision of aftercare services for business and investment retention and expansion.

The City of Ekurhuleni aims  to attract and facilitate value of investment to the tune of R6, 5 billion per annum.

Cutting of Trees and Grass

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Here are the contact numbers for tree pruning and grass cutting:

DEPOT  AREA NAME OF PERSON  DESIGNATION DEPOT ADDRESS  OFFICE CONTACT  CELL PHONE 
AREA 1 MANAGEMENT Lindiwe Makubalo Manager Cnr Plantation & South Main Reef - Springs 011 999 8913 072 402 9788
Vhugala Mbedzi - Maluleke Head Block D,4th Floor, 404, Cnr Plantation & South Main Reef - Springs 011 999 8003 076 919 1509
Daveyton /Etwatwa Area 1 Coen Fourie Chief Horticulturist Cnr Alliance & Morolong Street  011 999 6786 084 556 5065
Kwa-Thema  Area 1 Prince Nemaxwi Chief Horticulturist Cnr Plantation & South Main Reef - Springs 011 999 8897 082 469 3968
Nigel /Duduza Area 1 Mputle Maleka Chief Horticulturist Hendrik Verwoed Street 011 999 9317 073 978 0312
Springs  Area 1 Joel Sekatle Chief Horticulturist Cnr Plantation & South Main Reef - Springs 011 999 8666 072 402 8362
AREA 2 MANAGEMENT Denis Ing  Manager Railway Street, Plantation, Boksburg 011 999 5322 082 925 0257
Andre Fourie  Head Railway Street, Plantation, Boksburg 011 999 5597 082 820 2479
Boksburg  Area 2 Liezl Vermaak  Chief Horticulturist Railway Street, Plantation, Boksburg 011 899 4152 083 233 0676
Brakpan  Area 2 Desmond Phillips  Chief Horticulturist 6 Escombe Avenue , Brakpan 011 999 7887 082 778 2124
Tsakane Area 2 Sibongseni Mdlasi Chief Horticulturist 10890 Zulu Street, Tskane 011 999 9290 083 745 0278
Vosloorus Area 2 Theo Ludidi Chief Horticulturist 1 Barry Marais Road Vosloorus 011 999 5260 078 197 1489
AREA 3 MANAGEMENT Gawie van Der Merwe Manager Plain Road, Spartan, Kempton Park 011 999 4098 082 411 4823
Leonie Snyman Head Plain Road, Spartan, Kempton Park 011 999 4529 083 308 8647
Benoni Area 3 Lucky Ramano Chief Horticulturist Snake Road, Benoni 011 999 4236 082 551 4828
Edenvale/Bedfordview Area 3 Sithembile Mbatha Chief Horticulturist Main Street, Edenvale 011 999 3140 076 305 3533
Kempton Park Area 3 Helen Chudleigh Chief Horticulturist Plain Road, Spartan, Kempton Park 011 999 4079 084 082 7675
Tembisa 1 Area 3 Jan Sittig Chief Horticulturist Andrew Mapheta Drive Tembisa  011 999 5597 082 923 5501
Tembisa 2 Area 3 Walter Maluleke Chief Horticulturist Industry road, Olifantsfontein - 082 754 2949
AREA 4 MANAGEMENT Giel Meyer Manager c/o Webber and Delville North Road – Germiston  011 999 0506 082 820 2475
Sizo Theodorah Xaba Head Junction Road – Germiston 011 999 9314 083 340 5358
Alberton Area 4 Giel Meyer Manager Swartkoppies and Marcel, Alberton 011 999 2759 082 820 2475
Germiston Area 4 Clint Weimers Chief Horticulturist Junction Road – Germiston 011 999 0172 082 433 8848
Katlehong 1 Area 4 Malibongwe Meyi Chief Horticulturist 2096 Admin Block, Masakhane street, Katlehong 011 999 0914 082 522 8537
Katlehong 2 Area 4 Sizo Theodorah Xaba Head Junction Road – Germiston 011 999 9314 083 340 5358
Primrose  Area 4 Livhuwani Sumbana Chief Horticulturist Cnr Oak & Walnut Str, Primrose 011 999 1671 082 365 2901
Thokoza/Edenpark Area 4 Elton  Mthimkulu Chief Horticulturist Cnr Abrahams & Ferrari – Eden Park 011 999 2578 083 298 9889

 

A-Z of Services Help

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Using the list

Using the list couldn't be easier.

The letter buttons

On the A to Z of services page and on the top of each web page there are 26 buttons listing each letter of the alphabet from A through to Z. Simply clicking on one of these buttons will display a list of services that begin with that letter.

The Results

Underneath each service name there will be links to websites (including this one). Clicking on the links will load the appropriate page with information about that service. Links to external websites are indicated as such.

Errors

We endeavour to provide the most up to date list as possible but occasionally links to other external websites may not work. This could be due to many reasons such as the external website experiencing technical problems or they may have moved the page requested. There may also be errors in the information provided. Please report any errors you find to our webmaster.

Scope

Our A to Z list covers Ekurhuleni Metropolitan Municipal services, with links to other organisations as appropriate.

Paying your council rates and taxes

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Below is a list of the many different ways which you can pay your council tax:

 

Pay your rates and taxes online

You can pay your council tax online using our secure payments system available 24 hours a day, 7 days a week.

e-Siyakhokha Services is a free online service that allows home owners, companies, property managing agents and tenants to register. Thereafter you can view, download and make payments for all utility accounts electronically from the comfort of your home or office.
This service also provides a full history of accounts from registration and payments made using this system, as well as the ability to interact with the Ekurhuleni Metropolitan Municipality in the form of lodging complaints and queries electronically.

To complete the online registration process you will need

  • Your Ekurhuleni Metropolitan Municipality Account Number
  • Your ID number
  • Your personal details
  • Your bank account details [optional]

Pay for services using your credit/debit card

Ekurhuleni customers can now pay their municipal services account using a credit card or debit card at any of the Customer Care Centres (CCCs) within Ekurhuleni.
ABSA Bank speed point facilities are available as these points, and master and visa cards will be accepted. Unfortunately, Diner’s Club and American Express Cards will not be accepted.
Ekurhuleni customers can also buy pre-paid electricity using the same cards at all these facilities.

How to avoid interest

  • If payment is made through a third party, seven working days should be allowed for the payment to be received and reflected on the account.
  • If payment is made at another Customer Care Centre which is not where the customer resides or where the business is situated, again seven working days should be allowed for the payment to be received and to reflected.
  • To avoid payments going amiss, customers should always ensure that they have the correct municipal services account number.

View Council Rates and Taxes online

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You can view and pay your council tax online using our secure payments system available 24 hours a day, 7 days a week.

e-Siyakhokha Services is a free online service that allows home owners, companies, property managing agents and tenants to register. Thereafter you can view, download and make payments for all utility accounts electronically from the comfort of your home or office.
This service also provides a full history of accounts from registration and payments made using this system, as well as the ability to interact with the Ekurhuleni Metropolitan Municipality in the form of lodging complaints and queries electronically.

To complete the online registration process you will need

  • Your Ekurhuleni Metropolitan Municipality Account Number
  • Your ID number
  • Your personal details
  • Your bank account details [optional]

View and pay your council tax online


Building and Planning

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Building Control

One of the main functions of Building Control is to regulate, monitor and control the construction of buildings, ensuring compliance with the standards set out in the National Building Regulations and Building Standard Act (Act 103 of 1977) as amended and related legislation. The submission and eventual approval of building plans is a statutory requirement and therefore building control is the custodian of the law related to the erection of buildings. Building Control ensures the health and safety of people in and around buildings by examining the following:-

  • Buildings are structurally sound.
  • Buildings are safe, amongst other things in the event of fire
  • Buildings have adequate drainage 
  • Buildings have adequate ventilation systems
  • Buildings have adequate toilet/ablution facilities

The Act is there to promote uniformity in the law relating to the erection of buildings in Ekurhuleni Metropolitan Municipality (EMM) and to prescribe standards and matters related thereto. Building Control thus ensures that these standards are met, by approving applications as well as inspecting work on-site, but does not include quality assessments of the building practice.
Included in the Building Control’s function are the following:

  • Inspecting Building works to ensure that they meet the minimum standards as set out in the approved documents as per the code of practice as defined in the
  • standards Act (Act 29 of 1993)
  • Action to protect the public from dangerous and dilapidated buildings or structures
  • Demolitions monitoring

The Building Process ( Approval Criteria and Process):

  1. Person decides they want to undertake a building project
  2. One needs to appoint a practitioner who should be registered with the South African Council for  Architectural Profession (SACAP), to draw up building plans for them 
  3. Submit the Building Plans for consideration and eventual approval if it meets the requirements
  4. After approval the owner to notify EMM about the intention to commence with the building work
  5. Inspections should be booked 2 days in advance with the building inspector prior to any building activities being carried out and any other compulsory inspections
  6. Upon completion of the building the owner must request a Certificate of occupancy

Please note:

Council officials are not allowed to draw building plans, should anyone have information with regard to Council officials who does plans please report to the Regional Managers on the provided contact details.

Building and developing FAQ

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What are National Building Regulations (NBR)?

National Building Regulations are a set of functional regulations which are used as a point of reference for the design and construction of buildings, to ensure the safety and health of people and animals that live in or around buildings. They also include requirements to ensure that energy is conserved and that facilities are provided for people with disabilities. “Approved Documents” provide guidance on complying with Building Regulations.

  • Regulations setting standards for the safety and health aspects of buildings
  • Enforces the National Building Regulations and Buildings Standard Act

Is National Building Regulation Approval the same as Planning Permission?

No. These are two entirely separate processes. Planning permission considers land use and rights. Certain proposals may require Building Regulation Approval but not Planning Permission. Planning enquiries can be made with the City Development department.

Can I speak to Building Control Officials?

Yes we would always encourage you to discuss your ideas and proposals at your earliest convenience. We will be pleased to discuss National Building Regulation requirements. Building Control Officials are available during office hours to discuss any Building Control issues you might have. (Refer to building control contact details)

Who monitors Building Regulations?

The Department of trade and industry is the custodian of the National Building Regulations and Building Standard Act. Who then delegated the implementation through the Municipality to Building Control. Building Control (as delegated) - qualified and experienced teams of building inspectors from the municipality carry out compulsory inspections as work proceeds: Their extensive knowledge of materials, construction methods and local conditions is available to assist you at all stages of the construction process. Building control is also responsible for the law enforcement and monitoring of contraventions by any transgressors.

When do I need the local authority’s/ EMM approval?

When doing any building work or alterations as stipulated in the National Building Regulations and Building Standards Act (Act 103 of 1977) as amended. With regards to what is regarded as minor building works, as defined in the NBR and in terms of Section 13 of the aforementioned act.
The following are some of projects that need EMM’s approval:

  • Extensions to existing building
  • Erection of new buildings
  • Conversion of existing loft into a room
  • Conversion of existing garage into a habitable room
  • Internal alterations
  • Carports
  • Cell mast
  • Advertising Structure
  • Construction of a conservatory etc.

Do I need EMM approval to carry out repairs to my house?

  • No, if the repairs are of a minor nature and you are replacing like for like. This includes replacing the felt to a flat roof, repainting, replacing a small area of previously existing and approved brickwork etc.
  • Yes, if the repair involves the removal of a major part of a wall and rebuilding it. In the case of re-roofing if the tiles are of the same type then no approval need be sought. If the new tile or roofing material is substantially heavier or lighter than the existing material then an approval under Building Regulations will be required.

Please note:

When undertaking substantial repairs and replacement approval may be required including work to thermal elements i.e. roofs and walls. Substantial refurbishment and repairs may require the upgrading of thermal elements e.g. replacing part of an external wall.

Do I need EMM approval to convert my house into flats?

Yes, this is a change of use.

Do I need EMM approval to underpin my house?

Yes, this is a structural alteration and an appointment of a registered structural Engineer is essential.

Do I need EMM approval to install fittings and appliances or carry out drainage work?

Yes - All drainage work in connection with a building requires an application, all consumer installation must comply with the South African standard specification 10252: water supply and drainage for buildings, SANS 10106: the installation, maintenance, repair and replacement of domestic solar water heating system and SANS 10254: the installation of fixed electric storage water heating systems or any similar substituting or amendment thereof if the consumers installation is of a type regulated by either standard.

Altering the position of a bath or w.c. etc?

Yes, you will need Building Regulations approval if drainage alterations are made. Not fitting alterations.

What do we mean by a 'Change of Use'?

Not same use as on the approved building plan. For example, If your plan was approved indicating a bedroom, you cannot change it into an office.

If I need EMM approval, what do I do next?

Submit building plans for consideration at your respective Customer care Area (C.C.A.)

Can I apply online?

No.

Will I have to pay for the application to the EMM for the approval of building plans?

Yes, we are obliged to make a charge for the work of administering Regulations. Building plan fees must be paid when submitting building plans for approval in terms of the building plans related tariff structure and is available here .

How do I check progress on my submitted building plans?

By contacting building plan counters in the relevant Customer Care Centre.

Can we recommend a builder?

No. Unfortunately we cannot recommend individual builders, we would always suggest you consider builders who are prepared to let you view recent projects and seek references from previous clients. Recommendations provided by friends / relatives do give a degree of reassurance, together with membership of appropriate trade / professional associations. Always agree your requirement whether this be through a formal contract or written plans and specifications, give consideration to issues such as insurance, access to the property, fire safety, services such as water and electric, security, site clearance / cleanliness.etc

Do we have copies of drainage plans?

Yes, the site drainage system is indicated on the building plan and the general services plans are available from services division and, are available for the public upon request and with the payment of the relevant tariff, should a copy be requested.

When can I start work?

After approval of building plan and upon notifying council of the intention to start building (about two days in advance), an approved building plan must be available on site at all times during construction.

When and at what stages do I have to request an inspection?

Building control office must be notified 2 working days in advanced that an inspection is required. It is important that all compulsory inspections are carried out in order to allow us to issue a completion certificate upon application.
There are compulsory inspections that one needs to book with the EMM:

  • Site and Foundation trenches
  • Open and closed drainage
  • Roof
  • Completion- it is important that you request a completion inspection ideally before your builder leaves the site – additional work / cost may be necessary. It is illegal to occupy a building/ Extension without an occupation certificate. The certificate is a vital document when you come to sell your property.

What are the consequences of building without approved building plans?

If you carry out building work without approval from the EMM you are committing a criminal offence for which you can receive a fine upon being found guilty of up to R 4 000, 00 or a court order to demolish the structure concerned. Problems can also arise in the future if the property is put up for sale and the EMM records reveal that approval was not granted.



What do I do on completion of buildings?

When you complete your project you should contact building control office to arrange a final inspection. It is recommended that any final payments to builders are only made after the inspection has been carried out and a certificate of occupancy is issued. It is essential that you request a final inspection as soon as possible following practical completion, the certificate provides you and future owners of the development that “as far as can be reasonably ascertained” work complies with current building standards. It is important that all relevant inspections are requested prior to completion. Occupation certificate should not be taken as guarantee or warranty of the building works.

Please remember we cannot replace the services of a Project Manager or Architect- whilst we will always endeavour to ensure that your work meets current standards our site presence is comparatively limited you may need to employ the services of appropriate consultants for quality assurance assessments purposes.

Request for final inspection from building control and produce applicable certificates (Engineers completion certificate, glazing, roof, certificates of compliance electricity) if all is in order the Building Inspector/ Chief Building Inspector will issue a certificate of occupancy.

Empty and derelict buildings?

If you have concerns over derelict and empty buildings or any building structure that may pose dangerous to the people please report this to us and we will take appropriate action.
Report the matter to the municipality at the relevant Customer Care Centre.

I intend to demolish a building – do I need permission?

Yes all buildings that are to be demolished must first get permission from the EMM and an application must be submitted together with an applicable fee needs to be paid in terms of the building plans fees and related tariffs, after the application has been assessed and found in order, a demolition permit can then be issued with stated conditions to be complied with.

Applications forms are available here and at the building control offices.

I’m unhappy with the service I have received from the EMM what can I do?

This is obviously the last thing we want, our main goal is to ensure that your development meets Building Standards and we will endeavour to help you whenever we can. We pride ourselves on a professional, practical and ethical approach – if you have any concerns or reservation please log a call at the customer care centre.

What if my building plans application is refused?

You may appeal such decision in writing within 21 days to the Review Board. This deals with disputes arising from appeals lodged by building owners against decisions of Local Authorities. The procedures are given in the Review Board Regulations. You are represented on the Board and it provides expert technical advice to enable the resolution of such disputes. The board establishes whether applicable building legislation has been complied with.

To initiate an appeal the following must be lodged with us:

  • An application for review by the Board (SABS Regulatory Affairs), setting out in writing the grounds on which it is based
  • Plans, documents, photos, to enable the board to effectively deal with the appeal.
  • A copy of the appeal with the Local authority in question
  • The statutory fee

The completed appeal can be posted to SABS (Regulatory Affairs)

How long is an approved plan valid?

A building plan is valid for 12 months from the date of approval. You may apply in writing to your local authority for an extension before the expiry date. Extension can be granted for six months upon receipts of written request from the property owner.

Your CV

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What is needed in the CV.

The following is needed on the Curriculum Vitae:

  • Reference number of vacancy applied for
  • Personal details
  • Contact details (preferably more than one contact number)
  • Race and gender for equity purposes
  • Driver’s licence: Driver's license codes with expiry dates
  • Professional driving permit (PRDP) with expiry date, if applicable
  • Registration with applicable institutions such as HPCSA List of all qualifications – what, when, where and duration of course Experience – name of company, job title, period employed, reason for termination, and short summary of duties
  • Disability status (optional)
  • Reference contact names and numbers

Is a cover letter needed, if so, what must be in it?

  • A short covering letter which includes the reference number of the vacancy may accompany each Curriculum Vita.
  • Disclose information which might have an influence on your appointment.

Bursaries

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If there is nothing displayed below, there are no bursaries available until further notice.

Gauteng Department of Sport, Arts, Culture and Recreation in conjunction with the Gauteng Arts and Culture Council (GACC) calls on all Arts and Culture students for bursary application for the Academic year 2015.

Students will be assisted for the period of a 4 year studying cycle provided that they pass. To be considered, applications should comply with the following criteria:

  • Only South African citizens residing and studying in Gauteng will be considered for bursaries.
  • Bursaries are awarded in the following disciplines: Ceramic design, Classical Music, Copywriting, Media Studies, Creative Writing, Drama, Dance & Choreography, Fashion design, Fine Art, Graphic design, Jewellery design, Performing arts, Photography, Puppetry, Sound Engineering, Textile design, Theatre and Visual Arts, Research in the field of Arts and Culture.
  • Proof of registration or provisional acceptance from the institution where the student will further his/her studies to be attached.
  • Full official recent academic transcripts / results.
  • Certified copy of ID and updated CV to be attached.
  • Two written reference letters from reputable referees
  • The bursary will cover tuition fees, registration fees and 100% of books / materials. No transport costs and accommodation costs will be covered.
  •  Permanently employed students either by Public or Private institutions will not be funded.
  • Students studying at Private institutions will not be assisted.
  • Undergraduates and Post Graduates (specifically in the field of Arts and Culture Research) may apply.

Application forms are available down below.

The closing date for applications is 31st October 2014

Applications can be posted to:

Grants Officer: Arts and Culture
Department of Sport, Arts, Culture and Recreation Private Bag X33
Marshalltown Johannesburg 2000

Or hand delivered at:

Department of Sport, Arts, Culture and Recreation Offices 35 Rissik Cnr. Fox Street
Johannesburg

Enquiries: Ms Peliswa Jele: (011) 355 2591 or Mr. Ishmael Mthimunye (011) 355 2857

Help with applying for a vacancy

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Finding a job and applying

How do I search for a job

Select the vacancies menu entry under "Your Council". You can browse any of the categories available at the bottom of the page. Alternatively you can also use the search button at the top of the same page.

How do I apply for a job?

You apply by submitting a Curriculum Vitae to the address in the advertisement. It is very important that the reference number on the advertisement is stated on the Curriculum Vitae or covering letter. No late applications will be accepted. No e-mailed or faxed applications are accepted, unless so stipulated in the advertisement.

Can I apply for more than one job at a time?

Yes. A separate Curriculum Vitae must be submitted for each vacancy applied for.

How will I receive a response to my application?

If you are on the short list, you will be contacted by a HR official and invited to the interview. If you do not hear from us within six weeks after the closing date, then you should consider your application as having been unsuccessful. All interviewed candidates will receive a letter of regret if not appointed.

What happens after I have submitted my application?

After the advertisement has closed your Curriculum Vitae is sent to the appropriate department for consideration. Short listing is done on the basis of qualifications, experience, skills and the equity targets applicable to the specific position.

May I fax you a copy of my application?

No. All Curriculum Vitaes are to be posted or hand delivered to the address on the advertisement.

Who will see my application? Is it confidential?

The HR officials and officials from the applicable department see the applications. If you are invited for an interview then the short list and interview panel will also see your details. However, all applications are treated as confidential.

Are my personal details safe?

Yes. Curriculum Vitaes are destroyed after the appropriate time period has expired, therefore do not attach original certificates.

For other questions, who can I contact?

For any queries you can contact the numbers on the advertisement or, alternatively, you may visit an HR office dealing with recruitment and selection issues.

Do I need to attach copies of qualifications and identity document?

Applicants will be required to provide proof of original qualifications and identity documents when their appointment has been recommended. Certified copies of all certificates and identity documents must be attached to the Curriculum Vitae or application form.

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